How to use HotJar without asking for consent

You can use Hotjar without asking users for consent (with a cookie notice / banner) if you do not collect personally identifiable information.

To stop Hotjar from collecting them:

Step 1. Click user icon in the top right corner of the screen and choose “Orginization settings”

how to use hotjar without consent

Step 2. In the “Data suppression” pane, mark the first 2 options.

how to use hotjar without consent 2

Step 3. In your Hotjar integration choose “Load without waiting for consent”

hotj privacy mode

Step 4. (Optional) Sign a DPA if it is required in your country.

Here you can read the DPA and find more information about the process.

Subscribe
Notify of
guest
0 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments