So, you tried running “Microsoft Clarity Live” Chrome extension on your site, but it didn’t work?
There is a simple explanation of it.
This extension only works if Microsoft Clarity’s script is running on the site at the time of browsing.
This means that if you are using any type of traffic exclusion, or you simply declined cookies, this script will not run for you.
What to do about it?
The easiest way around it is to enable validation mode in the settings of your Microsoft Clarity integration. This way, however, all your excluded traffic that visits the page will be tracked by Clarity as long as the validation mode is enabled.
Another way to run this script is to reset your cookie choices and agree to cookies once the notice shows up. There are 2 ways you can do it.
- Reset cookie choices with the URL method
- Reset cookie choices by in the privacy policy popup